Welcome to HomelyCraft! By accessing and using our website (www.homelycraft4u.com), you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
- HomelyCraft reserves the right to modify or update these Terms & Conditions at any time without prior notice.
2. Product Information & Pricing
- We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur.
- Prices are subject to change without prior notice.
- We reserve the right to discontinue or modify products at any time.
3. Refund Policy
- Refunds for wholesale orders can only be requested within 7 days of placing the order.
- After 7 days, no refund requests will be accepted.
4. Return Policy
- Returns are only applicable if the product is delivered in a damaged condition.
- Customers must notify us within 48 hours of delivery along with supporting images/videos as proof of damage.
- Once the return is approved, we will arrange replacement or refund, depending on the situation.
5. Intellectual Property
- All content on this website, including images, text, logos, and designs, is the property of HomelyCraft and cannot be used or copied without permission.
6. Limitation of Liability
- HomelyCraft is not responsible for any direct or indirect damages resulting from the use of our products or website.
- We do not guarantee that our website will be error-free, uninterrupted, or secure.
7. Privacy Policy
- We collect and store customer information only for order processing and communication purposes.
- We do not sell or share customer data with third parties.
- Read our Privacy Policy for more details.
8. Order Booking & Due Payment Policy
- Customers may cancel their booking within 10 days of placing an order and receive a full refund.
- If you fail to complete the remaining payment within 7 business days after the due date, your order will be automatically cancelled.
- In such cases, instead of a refund, you will receive a coupon/voucher which can be used on your next order.
9. Orders & Payments
- All orders are subject to availability and confirmation.
- We currently accept payments only via Wire Transfer.
- In case of payment failure, incomplete payment, or suspected fraudulent transactions, HomelyCraft reserves the right to cancel the order.
10. Process for Return/Refund
- Contact our customer support team at Info@homelycraft4u.com within the specified timeline.
- Provide order details and proof of damage (if applicable).
- Our team will verify and confirm the eligibility.
- Refunds, if applicable, will be processed to the original payment method within 7–10 business days.
11. Non-Returnable & Non-Refundable Items
- Products that are not damaged upon delivery are not eligible for return.
- Any used, altered, or opened items will not be accepted for return or refund.
12. Governing Law
- These Terms & Conditions are governed by the laws of the United States.
- Any disputes will be resolved through negotiation or legal proceedings in the state of Texas.
13. Contact Us
For any queries, contact us at:
📍 HomelyCraft
📍 5900 Balcones Dr, Austin, Texas, USA, 78731
📧 info@homelycraft4u.com
📞+1 (737) 307 6601